Plans, billing and invoices
Billing, sorted. No surprises. A short narrated walkthrough using an example report: Choose a plan, Pay securely, Manage or cancel, Your invoices.
Read the video transcript · Watch on YouTube ↗ · All help guides
Figures and account details shown are from an example report, not customer results. Hosted by AAA Signal, so nothing loads from YouTube. Watching doesn't connect an account or change your settings.
Before you start
- Sign in to the account that owns the subscription or purchase.
Set it up, step by step
- Open Plans & billing and review the current access, website allowance, billing interval and displayed price.
- Choose a plan only after reading its price and terms. Checkout is separate from saving Google report settings.
- Use the available billing-management action to review your subscription details and cancellation options.
- Open Invoices to review available purchases and their invoice or receipt links.
In the dashboard menu: Account → Plans & billing.
How to use it
A business saved beyond the active allowance may retain settings without being enabled for reporting. Check the selected business and plan state.
Read Cancellation & refunds and the terms before changing or cancelling a subscription; do not assume a refund from a cancellation alone.
What the results mean
Weekly email opt-in does not purchase a plan, and email unsubscribe does not cancel one.
A successful checkout may need confirmation before access updates. An invoice records a purchase; it is not proof a website service has been completed.
If something goes wrong
I paid but access is not updated
Refresh once after checkout confirmation, check you used the same account, then contact support with the purchase reference. Do not make a duplicate payment.
An invoice is missing
Check the purchasing account and allow purchase confirmation to process. Share references through support, never full card details.
Keep going
- Start here: your first useful website report
- Order and follow a reviewed SEO Action Plan
- Protect your data and get useful support
Still stuck? Contact support with the feature, steps and a redacted error screenshot. Never send passwords, secret keys or private report links.
