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HELP CENTRE · Account

Manage website allowances, billing and invoices

Choose the allowance for the websites you monitor, manage billing through the secure checkout flow and find purchase records.

Last updated 18 October 2026
WATCH THE TUTORIAL · 31 SEC

Plans, billing and invoices

Billing, sorted. No surprises. A short narrated walkthrough using an example report: Choose a plan, Pay securely, Manage or cancel, Your invoices.

Read the video transcript · Watch on YouTube ↗ · All help guides

Figures and account details shown are from an example report, not customer results. Hosted by AAA Signal, so nothing loads from YouTube. Watching doesn't connect an account or change your settings.

Before you start

  • Sign in to the account that owns the subscription or purchase.

Set it up, step by step

  1. Open Plans & billing and review the current access, website allowance, billing interval and displayed price.
  2. Choose a plan only after reading its price and terms. Checkout is separate from saving Google report settings.
  3. Use the available billing-management action to review your subscription details and cancellation options.
  4. Open Invoices to review available purchases and their invoice or receipt links.

Open Plans & billing →

In the dashboard menu: Account → Plans & billing.

How to use it

A business saved beyond the active allowance may retain settings without being enabled for reporting. Check the selected business and plan state.

Read Cancellation & refunds and the terms before changing or cancelling a subscription; do not assume a refund from a cancellation alone.

What the results mean

Weekly email opt-in does not purchase a plan, and email unsubscribe does not cancel one.

A successful checkout may need confirmation before access updates. An invoice records a purchase; it is not proof a website service has been completed.

If something goes wrong

I paid but access is not updated

Refresh once after checkout confirmation, check you used the same account, then contact support with the purchase reference. Do not make a duplicate payment.

An invoice is missing

Check the purchasing account and allow purchase confirmation to process. Share references through support, never full card details.

Keep going

Still stuck? Contact support with the feature, steps and a redacted error screenshot. Never send passwords, secret keys or private report links.

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